Learn to define conflict and how it may arise. Learn active listening skills and the critical role you can play in effective communication and, ultimately, conflict resolution. By attending this workshop you will develop the skills necessary to identify, mediate and resolve conflicts.
Registration link: yorku.zoom.us/meeting/register/tJYpdO-orjwjHNGjQEUbGOA4Ekim4w8PxwHe
Please note that you must register with the York U email address that is associated with your York Zoom account in order to access this workshop. After registering, you will receive a confirmation email containing information about joining the workshop.